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3-star hotel Check-in 15:00 · Check-out 12:00

Ambiance Suites Cancun

Stay at Ambiance Suites Cancun, a 4.3-star LGBTQ+ friendly hotel with bar, restaurant, outdoor pool, and free Wi-Fi. Near Mercado 28 and Tortugas Beach.

Av. Tulúm 227, 77500 Cancún, Q.R., Mexico View on map
8.6/10
Very Good Based on 1565 recent guest reviews
Free Wi-Fi Paid breakfast Free parking Accessible Outdoor pool
What recent guests emphasize

Balanced comfort and convenient location for budget-conscious travelers

Recent guests highlight the clean, spacious rooms and helpful staff alongside a good neighborhood with nearby dining and easy transportation. Practical drawbacks include occasional maintenance issues and a slightly noisy environment.

Guests often praise

  • Spacious, clean rooms with comfortable beds and well-equipped amenities
  • Friendly, attentive staff providing personalized service
  • Convenient location within walking distance to restaurants, shops, and taxi stands
  • Good value for money with competitive pricing and included bottled water/shower products
  • Nice outdoor pool area and upgraded facilities including a gym and restaurant

Worth knowing

  • Some guests report isolated maintenance issues such as non-working TVs and inconsistent hot water
  • Beds may feel firm or a bit short for taller guests
  • Coffee makers are in rooms but require purchasing coffee pods separately
  • Noise levels can be noticeable at night in some rooms
  • Walking distance to the beach is about 15 minutes, and airport transfer requires additional transport

Best for

  • Travelers seeking affordable accommodation with clean, spacious rooms
  • LGBTQ+ friendly visitors looking for a welcoming environment
  • Guests wanting easy access to local dining, markets, and transport options
  • Visitors planning short stays and excursions to nearby attractions like Isla Mujeres
  • Individuals valuing helpful staff and a quiet yet central location
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About this property

Welcome to Ambiance Suites Cancun

Ambiance Suites Cancun is a modest hotel located on Av. Tulúm, just a short distance from downtown Cancún. The property features practical amenities including an outdoor pool, a bar and restaurant, and complimentary Wi-Fi. Guests appreciate the event space and recently upgraded facilities such as the swimming pool and gym, contributing to a comfortable stay.

Rooms are generally spacious and clean, with some reviewers noting the beds may be firm or slightly short for taller guests. Basic in-room conveniences include coffee makers, though coffee pouches must be purchased separately. Some guests have mentioned occasional maintenance issues like TV malfunctions, but friendly and helpful staff often assist with local recommendations and making arrangements.

The hotel enjoys a convenient location, roughly 15 minutes from the Cancun International Airport and within easy reach of attractions like Mercado 28, Dubai Palace Casino, and Tortugas Beach. Nearby dining options and taxi availability make exploring the area straightforward. Those seeking quiet nights might find some noise at times, but overall, the setting suits visitors looking for an affordable, centrally located base for Cancun adventures.

Well suited for travelers who prefer an LGBTQ+ friendly environment, Ambiance Suites Cancun offers practical accommodations with a no-frills approach. It may appeal more to budget-conscious guests or those planning to spend most of their time exploring rather than relying heavily on hotel amenities.

Summary compiled by GoHotelly editors from verified guest reviews, partner descriptions and editorial notes.
Facilities & essentials

What's on-site and what you should know before you arrive

The short version: what's available day-to-day, and the key practical details most travelers search for.

Most popular facilities

Free Wi-Fi
Paid breakfast
Free parking
Accessible
Outdoor pool
Air-conditioned
Laundry service
Business center
Room service
Kid-friendly
Restaurant
Fitness center
Bar
Smoke-free

Not available at this property

Pet-friendly
Airport shuttle
Verified guest reviews

What recent guests are actually saying

Reviews from travelers who stayed here in the last 12 months, grouped to help you spot the pattern quickly.

KH
Kevin Harding Mar 30, 2026
8.0

Rooms are large. Beds a little hard for my liking. Coffee makers in rooms but you need to buy coffee pouches at front desk. TV did not work. Called down twice but still did not fix it. About 15 min walk to the beach.

GH(
Geoffrey Hennies (Lowthian Design) Mar 24, 2026
10

Was a very nice day. I think the hotel deserves a higher ranking. My room was very clean and comfortable. Nice shops and restaurants in the neighborhood.

SS
Sam Sa Mar 18, 2026
10

Very clean. Nice sized bed, but if you are tall it may be little short (as my husband who is 6 feet complained about the length of the bed). It's very clean and they give you 2 bottles of water for free daily, plus 2 shampoos and a lotion. There is a coffee maker but the cost of coffee is not included. They have upgraded the swimming pool, gym. Restaurant, and have added additional rooms and amenities. Still happy with the service. Ask the front desk about local restaurants and sports they are very helpful. Parking is available at the front and back of the building.

DC
Davina Cavazos Mar 11, 2026
8.0

Very affordable (I paid $55 USD per night via Expedia), walkable, clean, & lovely staff. Easy to quickly grab a taxi (most of the time you’ll find one parked out front waiting). The restaurants in walking distance are fantastic! Our favorite dining spot was the area about a 7 minute walk away, across from the Chedraui supermarket - you’ll find a cluster of restaurants (Pueblito and the taqueria next to it were DELISH) and cart vendors - all are great! Amazing organic gelato spot (back across on the Chedraui side) we went to for after dinner dessert several times. Back to the hotel - staff was always kind & understanding. Google translator saved me a ton! Although most of the staff is bilingual. Rooms & hotel in general is very clean. Pool is small but nice. My only complaints are: 1) coffee: you have to go to the lobby cafe to buy coffee. I asked about getting the coffee packets for use in our room, since there is a small standard hotel coffee machine and coffee cups - the front desk staff said no you have to purchase from the cafe. It was very cheap though! Under $4 for 2 cups and I was able to get a refill free of charge. Only dairy milk options - we ran to the store and kept almond milk in our fridge. If you like breakfast, you’ll have to purchase it at this same cafe as well. At least 2 cafes are in walking distance though! As well as a couple of corner stores with food and coffee options. 2) the bed was incredibly HARD. But sleep-able. 3) the “laundry” amenity listed is misrepresented - it is actually a very pricey laundry service. Aquamatic lavanderia was a great laundry facility we ended up going to, about a 10 min Uber ride away. All in all, this was a very budget friendly stay and if you plan on staying busy during your time in Cancun and just need a place to sleep, I definitely recommend this place!

SS
Sandra Sierra Mar 03, 2026
10

My room was really nice, it has a king size bed, microwave, mini bar, dinning table and a little living room and pool view, 5th floor is the best. The location is good it’s like 18 min from the airport, 10 minutes from beach and 5 minutes from downtown, if you want to visit all those places, for sure I’ll recommend this hotel

EP
Erin Pankey Feb 09, 2026
8.0

It is a bit noisy, at night sime nights The other place wasn't miss that ,but like it has a coffee maker and fridge the pool was cool. Also didnt offer water like the other place the water was warm must let it run 15 minutes to get it it Hot, the employees nice the nice lady went above and beyond to help me make a important call. .

AU
Alex Underwood Jan 25, 2026
8.0

Big room and bed, AC works well, nice and spacious with big bathroom. Lift was sometimes a bit funny but nothing major, breakfast was good and nice pool area. Hotel is about 15 mins drive from Playa Delfines [£8-£12 Uber] and 10 mins drive from the ferry port to go over to Isla Mejures [£5-£7 Uber]. Would stay again and reasonably priced.

ND
nev duv Dec 25, 2025
10

We stayed 10 days (room 215) and the room was clean and always kept clean when we returned from our daily activities. The service was the best, the restaurant was delicious. One of the waiters, Adolfo, was particularly amazing and always made sure I had everything I needed no matter what time it was!! Can't wait to come back.

Location & neighborhood

Where you'll find Ambiance Suites Cancun

Cancún, Quintana Roo, Mexico

Set 2 km from lively Mercado 28, this informal hotel is 1 km from the Dubai Palace Casino and 5 km from Tortugas Beach.

  • Cancun International Airport 19 min Car · 55 min Transit
  • Cozumel International Airport 2 hr 24 Car
Things to do nearby

Worth the walk or a quick ride

Curated spots travelers usually pair with a stay in Quintana Roo. Distances are rough real-world times, not straight-line.

Isla Mujeres 4,213 reviews

Isla Mujeres

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4.7 · Island
MUSA 1,176 reviews

MUSA

Quintana Roo, Mexico

4.4 · Art Museum
Dolphins Beach 28,927 reviews

Dolphins Beach

Blvd. Kukulcan Km 18, Zona Hotelera, 77500 Cancún, Q.R., Mexico

4.8 · Tourist Attraction
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